Privacy Policy – 903ph Casino Philippines

Contents

1. Introduction 2. Data We Collect 3. How We Collect Data 4. How We Use Your Data 5. Legal Basis 6. Data Sharing 7. Data Retention 8. Data Security 9. Cookies 10. Your Rights 11. Children's Privacy 12. Third-Party Links 13. Policy Changes 14. Contact Us

Summary: 903ph ("we," "us," "our") is committed to protecting the privacy and personal data of all players on the 903ph platform. This Privacy Policy describes what personal information we collect, why we collect it, how we use and protect it, and what rights you have as a data subject under Philippine law. By registering an account or using the 903ph platform, you acknowledge that you have read and understood this Privacy Policy.

1 Introduction

903ph operates an online casino and sports betting platform accessible to eligible Filipino players. In the course of providing our services, 903ph necessarily collects and processes certain personal information about our players, visitors, and prospective players. We take our data protection obligations seriously and are committed to handling your personal information with transparency, integrity, and care.

This Privacy Policy applies to all personal data collected through the 903ph website, mobile application, live chat support system, email communications, and any other channel through which you interact with 903ph. It should be read alongside our Terms and Conditions, which govern your use of the 903ph platform.

903ph acts as the data controller in respect of the personal data it collects directly from players. Where 903ph engages third-party service providers to process data on its behalf, those providers act as data processors and are contractually bound to process data only in accordance with 903ph's instructions and applicable Philippine data protection law.

2 Personal Data We Collect

903ph collects the following categories of personal data from players and platform visitors:

Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., SSS, PhilHealth, UMID, passport number). This data is collected during account registration and KYC verification.

Contact Data: Philippine mobile number, email address, and residential address. This data is used to communicate with you about your account, transactions, and promotions (where consented).

Financial Data: Payment method details including GCash account number, PayMaya account number, bank account details (BPI, BDO, Metrobank), and transaction history. 903ph does not store full card numbers or CVV codes.

Technical Data: IP address, device type, operating system, browser type and version, time zone, and session data collected automatically when you access the 903ph platform.

Usage Data: Information about how you use the 903ph platform, including games played, bet amounts, session duration, login frequency, and feature interactions.

Communications Data: Records of your communications with the 903ph support team via live chat, email, or any other channel, including the content of those communications.

Verification Documents: Copies of government-issued identification documents, proof of address documents, and selfie photographs submitted as part of the KYC verification process.

Sensitive Personal Information: In limited circumstances, 903ph may collect sensitive personal information as defined under the Philippine Data Privacy Act, such as government ID numbers. This information is collected solely for identity verification and regulatory compliance purposes and is subject to heightened security controls.

3 How We Collect Your Data

903ph collects personal data through the following means:

Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
Automated collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar technologies when you access the 903ph platform.
Third-party sources: Identity verification data from KYC service providers; fraud and risk data from payment processors; and publicly available information used to verify your identity or detect prohibited conduct.

You are not obligated to provide all requested personal data, but failure to provide certain mandatory information (such as identity and contact data) may prevent 903ph from opening or maintaining your account, processing withdrawals, or providing certain services.

4 How We Use Your Personal Data

903ph uses your personal data for the following purposes:

To create, verify, and manage your 903ph player account
To process deposits, withdrawals, and other financial transactions in Philippine Peso
To verify your identity and age (21+) in compliance with Philippine gambling regulations
To detect, investigate, and prevent fraud, money laundering, and other prohibited conduct
To provide customer support and respond to your enquiries and complaints
To personalise your experience on the 903ph platform, including game recommendations and promotional offers
To send you transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts)
To send you marketing communications about 903ph promotions and new features, where you have provided consent
To comply with applicable Philippine laws and regulations, including anti-money laundering obligations and regulatory reporting requirements
To analyse platform usage and improve the 903ph product and user experience
To enforce our Terms and Conditions and protect the rights and safety of 903ph, its players, and third parties

Marketing Communications: 903ph will only send you promotional emails or SMS messages if you have opted in to receive them. You can withdraw your marketing consent at any time by updating your communication preferences in your account settings or by contacting our support team at [email protected].

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), 903ph processes your personal data on the following legal bases:

Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and customer support.
Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, age verification requirements, and regulatory reporting obligations.
Legitimate interests: Processing necessary for 903ph's legitimate business interests, including fraud prevention, platform security, and product improvement, where those interests are not overridden by your data protection rights.
Consent: Processing based on your freely given, specific, and informed consent, such as the sending of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

903ph does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals in Philippine Peso.
KYC and identity verification providers: Third-party verification services engaged to confirm your identity, age, and the authenticity of documents submitted during account verification.
Fraud prevention and risk management providers: Services that help 903ph detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
Game software providers: Licensed game developers and live casino operators whose games are available on the 903ph platform may receive limited technical data necessary to deliver their services.
IT and platform infrastructure providers: Cloud hosting, data storage, and technical support providers who process data on 903ph's behalf under strict contractual data processing agreements.
Philippine regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory instruction, including the National Privacy Commission (NPC) and other competent Philippine authorities.
Professional advisers: Lawyers, auditors, and accountants engaged by 903ph, subject to professional confidentiality obligations.

All third-party data processors engaged by 903ph are contractually required to implement appropriate technical and organisational security measures and to process personal data only in accordance with 903ph's documented instructions and applicable Philippine data protection law.

No Unauthorised Disclosure: 903ph will never disclose your personal data to any third party for purposes other than those described in this Privacy Policy without your prior written consent, except where required by applicable Philippine law or a binding order of a competent court or regulatory authority.

7 Data Retention

903ph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply to the main categories of personal data held by 903ph:

Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable Philippine financial regulations.
KYC verification documents: Retained for the duration of your account and for five (5) years following account closure.
Customer support communications: Retained for three (3) years from the date of the communication, or longer if the communication relates to an unresolved dispute or regulatory matter.
Technical and usage data: Retained for up to two (2) years from collection, after which it is anonymised or deleted.
Marketing consent records: Retained for the duration of your consent and for three (3) years following withdrawal of consent, as evidence of the consent given.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 903ph's data disposal procedures. Anonymised data that can no longer be linked to an identifiable individual may be retained indefinitely for analytical and statistical purposes.

8 Data Security

903ph implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

256-bit SSL/TLS encryption for all data transmitted between your device and the 903ph platform
Encryption of sensitive data at rest, including financial data and government identification numbers
Role-based access controls ensuring that only authorised 903ph personnel can access personal data, and only to the extent necessary for their specific job function
Regular security assessments, vulnerability scanning, and penetration testing of the 903ph platform and infrastructure
Multi-factor authentication requirements for all 903ph staff accessing systems that contain personal data
Comprehensive staff training on data protection obligations and security best practices
Incident response procedures for detecting, reporting, and managing personal data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 903ph will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.

Your Role in Security: While 903ph takes extensive measures to protect your data, you also play an important role. Keep your 903ph account password confidential, enable two-factor authentication, and notify us immediately at [email protected] if you suspect any unauthorised access to your account.

9 Cookies & Tracking Technologies

903ph uses cookies and similar tracking technologies (such as web beacons and local storage) on its platform. Cookies are small text files placed on your device that help us recognise you, maintain your session, and improve your experience on the 903ph platform.

903ph uses the following categories of cookies:

Strictly necessary cookies: Essential for the operation of the 903ph platform, including maintaining your login session, remembering your language preference, and enabling secure transactions. These cookies cannot be disabled without affecting platform functionality.
Performance and analytics cookies: Used to collect anonymised information about how players use the 903ph platform, such as which pages are visited most frequently and how long sessions last. This data helps us improve the platform experience.
Functionality cookies: Used to remember your preferences and personalise your experience, such as your preferred game categories or display settings.
Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 903ph platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

10 Your Data Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by 903ph:

Right to be informed: The right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy.
Right of access: The right to request a copy of the personal data 903ph holds about you, along with information about how it is being processed.
Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by 903ph. You can update most account information directly through your account settings.
Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 903ph's legal retention obligations.
Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on 903ph's legitimate interests.
Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe 903ph has processed your personal data in violation of the Data Privacy Act.

To exercise any of your data rights, please contact the 903ph Data Privacy team at [email protected] with the subject line "Data Privacy Request." 903ph will acknowledge your request within five (5) business days and respond substantively within thirty (30) calendar days. In complex cases, this period may be extended by a further thirty (30) days, with prior notice to you.

Identity Verification for Data Requests: To protect your privacy, 903ph will verify your identity before processing any data rights request. You may be asked to provide a copy of a government-issued ID and confirm your registered email address or mobile number before we can action your request.

11 Children's Privacy

The 903ph platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling regulations. 903ph does not knowingly collect personal data from individuals under the age of 21.

If 903ph becomes aware that personal data has been collected from a person under the age of 21, the account will be immediately suspended, all associated data will be deleted or returned as appropriate, and any deposits will be refunded in accordance with applicable regulations. 903ph will also report the matter to relevant Philippine authorities where required.

If you are a parent or guardian and believe that a minor under your care has registered an account on 903ph, please contact our support team immediately at [email protected] so that we can take prompt action.

21+ Strictly Enforced: 903ph employs age verification checks at registration and during the KYC process to prevent underage gambling. This is a non-negotiable requirement under Philippine law and 903ph's own responsible gaming commitments.

12 Third-Party Links

The 903ph platform may contain links to third-party websites or services, such as payment provider portals. These third-party sites operate independently of 903ph and have their own privacy policies, which 903ph does not control and is not responsible for.

903ph encourages you to review the privacy policies of any third-party sites you visit. The inclusion of a link to a third-party site on the 903ph platform does not constitute an endorsement of that site's privacy practices or content.

13 Changes to This Privacy Policy

903ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory guidance. The date of the most recent revision is displayed at the top of this page.

Where changes to this Privacy Policy are material, 903ph will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the 903ph platform after the effective date of any amendment constitutes your acknowledgement of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 903ph protects your personal data.

14 Contact & Data Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 903ph handles your personal data, please contact our Data Privacy team using the details below:

903ph Data Privacy Team
Email: [email protected]
Subject line: Data Privacy Request
Response time: Within 5 business days for acknowledgement; within 30 calendar days for substantive response
Support hours: 24 hours a day, 7 days a week

If you are not satisfied with 903ph's response to your data privacy enquiry or complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available through official Philippine government channels.